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Can’t connect to Xbox Live. Here is Solution

can't connect to xbox live

The post contains information about why you can’t connect to xbox live. The post have crucial facts about why you can’t connect to xbox live. Your Xbox One X will not connect to Xbox Live even if you’ve had the ability to connect previously, try and check for the service informs on the Xbox Live Status page, and if there is, wait till service is back up and running then attempt to connect again.

Evaluate your Xbox Live connection by checking Settings > System Settings > Network Settings > Select your Wireless/Wired Network > Select Test Xbox Live Connection. This is the next troubleshooting action to take after examining the Xbox Live Status page.

Usually, the above 2 troubleshooting actions work and your Xbox One will connect to Xbox Live Remember to upgrade your console if prompted to by choosing Yes.

If you still face problems when your Xbox One will not connect to Xbox Live, check out some of the options listed below for cordless connections, and see if any or all of them resolve the problem.

FIX: Xbox One will not connect to Xbox Live.

can't connect to xbox live

Bring back network settings to factory defaults
Disconnect third-party headsets
Look for other cordless interference
Perform an extended power cycle
Change the cordless channel
Change your cordless mode
Look for low cordless signal
Change your firewall settings
Switch on UPnP to refresh your NAT table
Enable boundary network (DMZ) performance on your path
Check the network cable
Attempt a direct-to-modem connection

Solution 1: Restore the network settings to factory defaults

Before taking the steps below, jot down the existing settings in case you require them later on for remediation. On a cordless network, you must record your password, then you must do the following:

Click on the Guide button on the console
Select the Settings
Select the System Settings.
Select the Network Settings.
Select the Wired Network or the name of your cordless network when network list is displayed.
Select the Configure Network.
On the Additional Settings tab, select the Restore to Factory Defaults. When it prompted, select Yes, Restore to Factory Defaults. This resets the console’s network settings just.
Switch off your console, and turn it back on once again. For wireless network, you’ll receive a message to set up cordless settings, so follow the directions to connect.
Evaluate your Xbox Live connection: Settings > then System Settings > Network Settings > then Select your Wireless/Wired Network > then Select Test Xbox Live Connection
If it works, your console will connect to the Xbox Live. Update your console software if triggered to by choosing Yes.

Solution 2: Disconnect third-party headsets

Third-party cordless headsets can trigger active interference due to the fact that they broadcast on the very same frequency as wireless routers. If they are the cause, disconnect the power from the base station of the wireless headset, and then evaluate your connection.

Solution 3: Check for other wireless interference

Such devices consist of microwaves, a/c unit, ovens, CRT tvs, infant displays, other wireless networks, cordless phones, and cordless speakers. You can reduce such disturbance by getting rid of gadgets between your console and wireless router.
Other items can also interfere triggering the signal to be damaged and withdrawed. Such objects can include glass, copper piping, lead, concrete, insulation, mirrors, weapon safes, filing cabinets, tile, and plaster. The wireless signal also deteriorates over distance.

Solution 4: Perform a prolonged power cycle

Here’s how you can do it:
Switch off your console and network hardware (such as your modem and router).
Disconnect the power cable from the back of router, modem, or the gateway for 5 minutes. If you have the router and a modem, eliminate the power cable from the both devices.
After waiting for 5 minutes, plug the modem or gateway in very first and wait on all of the lights to go back to their regular state.
If you are utilizing a router, plug in the router and wait for all of the lights to return to their regular state.
Turn back on the Xbox, and test your Xbox Live connection.

Solution 5: Change the cordless channel

A cordless router can transmit on different channels. If any nearby cordless network broadcasts on the very same channel, or if there is cordless disturbance from other gadgets, you may experience bad signal strength from your cordless network.
To solve this concern, try altering the channel on which your router broadcasts. You can consult your router paperwork or maker’s site to recognize how to change your wireless channel.
Once you’ve altered your cordless channel, test your Xbox Live connection.

Solution 6: Change your wireless mode

A cordless router can transmit in various modes and at different speeds. Similarly, routers can transmit at slower speeds. If a router is configured to transfer in “mixed” mode, it will always scan for wireless devices and after that transmitted a signal compatible with the slowest gadget on the network.

In largely inhabited locations with numerous cordless devices, your router might constantly modify its wireless signal to preserve compatibility with every device it identifies, leading to connection or efficiency problems if it reconfigures itself often.

Configure the router to broadcast in a specific mode. Particularly, change your wireless mode to “G only” mode, as it offers the very best efficiency across all router producers.

Remember: Setting your router to transmit just in a particular mode can prevent some gadgets with slower networking adapters from connecting to your network.

When you’ve altered your wireless mode, test your Xbox Live connection.

Solution 7: Check for low wireless signal

If your cordless signal is two bars or less, try to enhance the signal strength by moving the router from the floor and away from the walls and metal items, shorten the distance in between the console and router/gateway, change the antenna position on the cordless networking adapter (external), include a wireless repeater, add an external Xbox Wireless adapter, and evaluate the connection again.

Solution 8: Change your firewall settings

Firewall programs protect your network by restricting the details that travels in between your gadgets and the Internet. Nevertheless, if your firewall program is limiting required traffic, it might be blocking your Xbox from linking to Xbox Live. Some firewall program settings like IP flood detection can trigger connection problems.

If effective, adjust your settings up bit by bit up until you find a level that will permit you to connect to Xbox Live and still protect your network.

Solution 9: Turn on UPnP to revitalize your NAT table

can't connect to xbox live

UPnP is a standard that helps the routers communicate very effectively. If your router or the gateway supports UPnP, it is most likely enabled by default.

Keep in mind: Do not integrate port forwarding, UPnP, and boundary network (likewise referred to as DMZ) settings. If you previously enabled border network performance on your router, disable the perimeter network prior to doing the actions listed below:

Log in to the router’s web-based configuration page to and make certain UPnP is turned on.
Keep in mind: Check the router’s paperwork or assistance website for help turning UPnP on for the very first time, or off and then back on. Make sure that router is restarted each time you update any of the router settings. If it does not reboot instantly, by hand reboot the router
Turn the UPnP triggering, and after that save your modifications.
Reboot your console and all your network hardware (your modem and router).
Visit to your router’s web-based configuration page to and ensure UPnP is shut off.
Turn the UPnP holding up on, and conserve changes once again.
Reboot your console and all network hardware (your modem and router).
Now check your Xbox Live connection.

Solution 10: Enable perimeter network (DMZ) performance on your router.

can't connect to xbox live

Border network (or DMZ) performance removes limitations to the Internet by moving your device to a location outside your network firewall program. You might be able to connect to Xbox Live if you make it possible for perimeter network functionality on your router.
Keep in mind: Use a static IP address on the console when you established a border network. To set static IP address, use your router DHCP reservation function, when available. If this is not offered, set up manual IP settings on your Xbox. You will just be able to put one Xbox console into the boundary network, as this solution will just fix the concern for one Xbox.
Keep in mind: Do not integrate port forwarding, UPnP, and perimeter network (also referred to as DMZ) settings. If you formerly allowed boundary network performance on your router, disable the border network first. Test your Xbox Live connection.

Solution 11: Check the network cable

Ensure your network cable is linked correctly, by thoroughly examining every network cable that you plugged into the modem, the gateway, or the router for kinks, stripped plastic shielding, and exposed or torn wires and flaws. If there are, change the cable television as this could be the source of your problem.

Solution 12: Try a direct-to-modem connection

Connect your console straight to your modem instead of linking it to your router, as a momentary solution to figure out the cause of the problem. If you can easily connect to Xbox Live with a direct-to-modem connection, your console and modem are working as expected. You may need to change the setting on your router.

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